Client
U.S. Bank

Overview
The Challenge
Inconsistent accessibility practices across teams and outdated design components created barriers for users with disabilities and risked non-compliance. Accessibility testing tools and procedures within the organization had not been implemented.
What I did
I partnered with internal accessibility consultants and other stakeholders to identify every non-compliant asset, style, pattern, or component. I partnered directly with the dev team to fix every issue surfaced by Deque Systems Axe DevTools I collaborated with the QA team to establish automated accessibility checks in the pipeline. I recalibrated the platform's palette to meet the required color contrast ratio in every instance. I made certain that every component state, no matter how obscure, and all visual elements, were WCAG AA compliant. I organized workshops across the product, design, and dev teams to establish best practices, and share new tools and workflows. I facilitated ongoing accessibility workshops for designers.

The Result
Achieved WCAG 2.1 AA compliance across the entire platform with zero issues. Reduced accessibility-related support tickets by 99%. Influenced company-wide accessibility standards.


