Client
U.S. Bank

Overview
The Challenge
Inconsistent accessibility practices across teams and outdated design components that created barriers for users with disabilities and risked non-compliance. Accessibility testing tools and procedures within the organization had not been implemented.
What I did
Partnered with internal accessibility consultants, and other stakeholders, to identify every non-compliant asset, style, or pattern. Partnered directly with developers to fix every issue surfaced by Deque Systems Axe DevTools Collaborated with the QA team to establish automated accessibility checks in the pipeline. Recalibrated the platform's palette to meet the required color contrast ratio in every instance. Made certain that every component state, no matter how obscure, and all visual elements were WCAG AA compliant. Organized workshops across the product, design, and dev teams to establish best practices, share new tools, and workflows. Facilitated ongoing accessibility workshops for designers.

The Result
Achieved WCAG 2.1 AA compliance across the entire platform with zero issues. Reduced accessibility-related support tickets by 99%. Influenced company-wide accessibility standards.


