Refactoring claims

Refactoring claims

Client

Regency Blue Cross

Year

2020

Overview

Users were lost and confused. I cleared the path.

Client

Regency Blue Cross

Industry

Health Insurance

Service

UX Design

Visual Design

Prototyping

The Challenge

Make it work better

The Solution

Made it work better.

The Result

Less calls to CS and happy customers.

PORTFOLIO

CHECK OUT SOME MORE

CHECK OUT SOME MORE

CHECK OUT SOME MORE

CHECK OUT SOME MORE

Redesigning a platform

Redesigning a platform

Redesigning a platform

UX Design

Visual Design

UX Research

Redesigning a platform

Redesigning a platform

Redesigning a platform

UX Design

Visual Design

UX Research

Redesigning a platform

Redesigning a platform

Redesigning a platform

UX Design

Visual Design

UX Research

Redesigning a platform

Redesigning a platform

Redesigning a platform

UX Design

Visual Design

UX Research

Accessibility at scale

Accessibility at scale

Accessibility at scale

UX Design

Accessibility Design

Visual Design

Accessibility at scale

Accessibility at scale

Accessibility at scale

UX Design

Accessibility Design

Visual Design

Accessibility at scale

Accessibility at scale

Accessibility at scale

UX Design

Accessibility Design

Visual Design

Accessibility at scale

Accessibility at scale

Accessibility at scale

UX Design

Accessibility Design

Visual Design